CFE Warns of New Fraudulent Scheme: Impersonators Targeting Homes
The Comisión Federal de Electricidad (CFE) is actively alerting the public about a disturbing new fraud scheme. According to the official statement published on their X account, criminals are impersonating CFE employees to deceive homeowners. Milenio is reporting that these individuals are going door-to-door, attempting to extract money under false pretenses.
The CFE is emphasizing that their legitimate employees never solicit payments directly at customers' homes. This warning comes as an increasing number of reports surface about individuals posing as utility workers and demanding immediate payment for fictitious services or outstanding balances.
How the Fraud Operates
According to the CFE, the modus operandi involves individuals presenting themselves as CFE personnel and requesting money in exchange for services. These services can range from alleged meter inspections to purported overdue payments. This tactic is designed to pressure unsuspecting homeowners into handing over cash on the spot.
Protecting Yourself from the Scam
To avoid becoming a victim of this scam, the CFE is urging customers to take the following precautions:
- Verify Identification: Always ask for official CFE identification before allowing anyone claiming to be a CFE worker to enter your property.
- Never Pay at the Door: Be aware that the CFE does not collect payments at customers' homes. All payments should be made through official channels, such as authorized payment centers or online platforms.
- Report Suspicious Activity: If someone claiming to be a CFE employee attempts to collect money at your door, report the incident immediately to the authorities and the CFE at 071.
- Check the App: Use the official CFE app to check your data and information.
CFE's Official Stance
«The CFE does not carry out collections of services door to door», stated the CFE in their official X account. This firm stance underscores the importance of vigilance and reinforces the message that any individual requesting payment at your home is likely a fraudster.
Profeco's Recommendations
The Procuraduría Federal del Consumidor (Profeco) is echoing the CFE's warning and providing additional advice to consumers. Profeco recommends the following:
- Verify Credentials: Always verify the identity of anyone claiming to represent a utility company. Ask for identification and, if possible, contact the company directly to confirm their employee's identity.
- Do Not Share Personal Information: Never share personal or financial information with unsolicited callers or visitors.
- Report Suspicious Calls: Be wary of phone calls from unknown numbers requesting personal information.
- File a Complaint: If you believe you have been targeted by a scam, file a complaint with Profeco and the relevant authorities. You can go to the nearest Consumer Defense Office (ODECO) to present your complaint, bringing with you an official ID and proof of address.
Staying Informed and Protected
The CFE and Profeco are committed to protecting consumers from fraud. By staying informed and taking the necessary precautions, you can significantly reduce your risk of falling victim to these scams. Remember, vigilance is key to safeguarding your personal and financial information.
Contact Information for Reporting Fraud
If you suspect you have been targeted by a fraudulent scheme, contact the following resources:
- CFE: 071
- Profeco Consumer Telephone: 55 5568 8722 and 800 468 8722
- Profeco on X (formerly Twitter): @AtencionProfeco
- Profeco on Facebook: ProfecoOficial
By working together and staying informed, we can help prevent these scams from succeeding and protect our communities from fraud.
Author: Claudia Flores (Milenio)
